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MoneyQuest Finance Specialists

Ask the QUESTION.
Make the SWITCH.

If your home loan is with HSBC, recent changes to its Australian retail banking business may have you wondering what happens next.

A MoneyQuest Finance Specialist can help you understand your current loan, review your position and explore your available options.

Ask the Question → What's happening?
Local Finance Specialists
Real people. Real conversations.
Homeowner considering their home loan options
Your question Is my current loan still right for me?
Start with a conversation
Start with a question
What happens to my HSBC loan? Do I need to switch? What are my options?
What's changing?

Understand what's happening first.

Before deciding whether anything needs to change, it helps to understand the roles of HSBC, Blackstone and Pepper Money.

01

HSBC

HSBC is exiting Australian retail banking while continuing other banking operations in Australia.

02

Blackstone

HSBC has agreed to sell its Australian home and personal loan portfolio to Blackstone.

03

Pepper Money

Pepper Money is expected to manage and service the transferred loans following completion.

For now, HSBC customers can continue dealing with HSBC as normal and will be contacted directly as changes occur.
The important question

Do I actually need to switch?

Maybe.

Maybe not.

The right decision depends on your current loan, its features and costs, your future plans and your personal circumstances.

Review before you decide

Your current loan may still be right for you.

A review doesn't automatically mean you need to refinance.

A MoneyQuest Finance Specialist can help you review your current rate, loan features, costs, future plans and personal circumstances before discussing your options.

Review your current home loan
Understand your available options
Decide whether any change actually suits your circumstances
Why MoneyQuest?

Less corporate.
More human.

Get personal support from someone who can understand your circumstances and help you explore options beyond a single lender.

01

A real person

Speak with a local Finance Specialist who can understand your situation and answer your questions.

02

More choice

Explore lending options rather than being limited to products available through only one lender.

03

Long-term support

Work with someone who can continue helping as your circumstances and lending needs change.

MoneyQuest Finance Specialist
Your local Finance Specialist

Someone you can actually talk to.

No panic. No pressure. Just a clear conversation about your current position and the options available to you.

Start the Conversation →
Ask the Question

Let's understand your situation.

Tell us a little about your current home loan and a MoneyQuest Finance Specialist can get in touch.

No panic. No pressure.

Just a conversation about your current position and available options.

Do you currently have a home loan?
FAQ

Ask the Question

Some common questions about what the changes may mean for HSBC home loan customers.

HSBC has agreed to sell its Australian home and personal loan portfolio to Blackstone. Pepper Money is expected to service the loans following completion.

Not necessarily. Your existing home loan may still meet your needs. A review can help you understand your current position and available options.

HSBC's published position is that customers can continue banking with them and contacting them as normal. Customers will be contacted directly as changes occur.

A Finance Specialist can discuss your existing loan, rate, loan features, costs, future plans, personal circumstances and available options.
Ask the Question

You don't need all the answers.

You just need somewhere to start.

Start the Conversation →